Terms & Conditions
Payment & Refund Policy: There are no refunds. All purchases are final with no exceptions and must be made not later than 48 hours before your event start time. Credit to attend a future event can be provided if you contact us no later than 24 hours before the event you are scheduled to attend, NO REFUND OR RESCHEDULE will be made after that. Due to its full capacity, we can’t guarantee a certain date for your rescheduled event.
Missed Events Policy: There are no refunds for missed events. Please call if you believe you will be late or miss the event. Due to its full capacity, we can’t guarantee a certain date for your rescheduled event.
Cancellation by Vendor Policy: We reserve the right to cancel any event for any reason. Events are subject to cancellation on the rare occasion of insufficient participants or others. In this event, we will work with you to find another date. Event attendance will be notified by phone or email if a valid phone or email address has been provided and will be offered an event credit or refund.
In the case of a Natural Disaster or a circumstance beyond vendor control: in the case that an event has to be canceled due to a natural disaster (snowstorm, tornado, hurricane, etc.) or a circumstance beyond vendor control (epidemic, curfew, power outage, etc.) the event deposit or full payment will be held and the event will be rescheduled to a date that will be announced later.
Advertising & Publicity: Rustic Square LLC reserves the right to photograph or film students and their work for advertising and publicity purposes. Rustic Square LLC reserves the right to use the client’s artwork for exhibition at no charge.
Privacy Policy: Rustic Square LLC will not share your personal information with other individuals, companies, or any type of entity.
No mobile phones during the event: To make the program an interesting experience, any mobile device will not be allowed during our event so that children can get their own unique ideas instead of looking for some on the internet.
Beverages & smoking: No alcohol is allowed during the event. Smoking is not permitted.
Pets: No pets are allowed during the event.
Important information for parents/guardians: Children wear waterproof aprons during the event however they may get messy from acrylic paints that are not washable from the clothes, only from a body. So please make sure they wear no expensive clothes. While we take care to perform reasonable caution, we cannot be held responsible for any damage done to clothing.
Outside Food: No outside food is allowed during the event.
Parking: There is free parking available to the public. We can’t guarantee free parking spaces during the event.
Liability Release: By registering in a class, camp, or workshop, you waive any and all liability against Rustic Square LLC for injury, illness, loss of property, or any other form of loss.
In the case of a Natural Disaster or a circumstance beyond vendor control: in the case that an event has to be canceled due to a natural disaster (snowstorm, tornado, hurricane, etc.) or a circumstance beyond vendor control (epidemic, curfew, power outage, etc.) the event deposit or full payment will be held and the event will be rescheduled to a date that will be announced later.
Due to covid-19, we practice social distancing, small group environments, masks or shields, temperature checking before coming in, drop in and drop off parents/guardian masks required handwashing, and sanitizing.
By making a payment, you acknowledge you have read & freely accept all the terms above without any exceptions.
Terms & Conditions are subject to change or expire without any notice.